Contact

Connect with Sanctum

For product inquiries, collaborations, or bespoke orders, our team is here to help.
We respond personally within 1–2 business days.

We’d love to hear from you.
Whether you’re seeking guidance on a piece, styling suggestions, or partnership opportunities, the Sanctum team is here to help you create spaces that feel intentional and inspiring.

Reach out through the form below or contact us directly at hello@justsanctum.com.
Every message is read with care, and we’ll respond as soon as possible.

Your sanctuary begins with a single conversation. Let’s start it here.

Questions Answered

We accept returns within 14 days of delivery. Each piece must be in original packaging and condition. Custom orders are final sale.

We are unable to accept returns on certain items. These will be carefully marked before purchase. Limited-edition and made-to-order items are final. We’ll always clarify this at checkout.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. Most mirrors ship within 2–4 weeks. Larger items may take longer due to custom finishing and inspection.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase. Standard shipping is complimentary within the U.S. White-glove delivery is available for select pieces.